We understand that the rules of customer engagement and retention are changing. Consumers now expect services and products that are customised to their individual needs, and want to be able to access them securely when – and where – they want.
Banks must be agile and proactive to win consumers’ loyalty and trust – anticipating their needs and delivering quality, secure service while remaining transparent and accountable at all times.
We can provide assured, cost-effective solutions that fully comply with regulatory requirements including:
- Social media integration
- CRM customisation and deployment
- Secure multi-platform and multi-device service delivery
- Customer behaviour intelligence capture
- Reporting applications
Our range of tailored IT solutions meets your need for the highest standards of service at the lowest possible cost. We take into account the tough financial constraints you face and help you improve efficiency and save money.
We work closely with colleges, universities and libraries worldwide to design, deploy and manage end-to-end IT solutions for information and electronic document management, plus deliver cost-effective payment solutions for the secure and efficient collection of student fees.
We can design and implement solutions for:
- Business intelligence
- Curriculum planning
- exams and assessments
- Financial management
- Human resources
- Timetabling and attendance
- Electronic document management
Financial services is one of the most regulated industries in the world. At Code Factory, we’re able to provide IT consultancy and applications that help our clients better manage the increasing pressures of the industry, addressing global consolidation, increased scrutiny and ever-changing regulations.
Able to respond both quickly and comprehensively to client needs – using industry best practices in development methodology – we also have the insight and experience to develop solutions that fulfil application-level functionality requirements, while also addressing deeper foundational requirements such as scalability, latency and throughput.
Our expert team are able to provide solutions in technologies including Finantics, Terminus and Swift Messaging to:
- Build secure facilities and auditable processes
- Create state-of-the-art products for financial information exchange protocols
- Develop and deploy specialised integration frameworks
GAMING AND BETTING
Code Factory has proven experience in the rapidly expanding social betting market and understands the factors that create commercial success – and fantastic user experiences. We can share the lessons we have learned to develop strategies and applications that will deliver for your business.
Some of our key learnings include:
- Knowing the importance of trust: we understand how crucial it is to develop robust, secure operating and control environments. We also recognise the need for responsible marketing to present customers with brands they can trust.
- Designing cost-effective strategies for customer engagement: we can advise you on strategies to grow your revenues and customer base without driving up your marketing spend.
- Managing cross-selling opportunities: we understand how broadening selling opportunities can maximise your success in this fast-growing industry.
- Recognising the size of opportunity: as betting and gaming converge, we have the skills and knowledge to design successful applications on a wide range of social media platforms optimised for computer, mobile and tablet use.
We have considerable experience working with governments in Central and Eastern Europe to deliver high-availability, mission-critical and high-performance systems across a range of models: G2G (Government-to-Government), G2B (Government-to-business), G2C (Government-to-citizens), and G2E (Government-to-employees). Code Factory acts as a subcontractor for important IT system integrators that are developing major projects for local and central Government.
We are part of an exclusive list of IT companies able to provide services based on a wide range of criteria, including the ability to work within multiple computing environments, provide skilled professionals in a variety of disciplines, and the availability to work anywhere in the world.
We understand the drive to improve services for both citizens and businesses, together with the demands to create more operationally efficient systems and processes. Code Factory can help governments achieve far greater operating efficiency through business process management, design of new or enhanced applications and strategic outsourcing.
We are experts in:
- Cyber security
- Enterprise modernization
- Environmental solutions
- Government health services
- Identity management
- Managed services
Code Factory is transforming healthcare with better information for better decisions. Our long track record serving government clients, combined with expertise and efficiencies gained in the private sector, give us an ideal position from which to address healthcare requirements in many contexts.
Our redefined solutions are designed to help providers improve healthcare delivery, maximise the benefits of technology and effectively manage costs across the entire healthcare continuum. Our solutions independently and collectively address your objectives by combining rich experience with proven methodologies – resulting in responsible innovation.
Solutions we can provide include:
- Consultancy on a cohesive IT strategy
- Cost-effective IT applications that improve access to information and overall efficiency
- Enterprise-wide turnarounds founded on a unique, robust risk management model
- IT-enabled resource management solutions
- Web-enabled customer relationship tools to help healthcare institutions knit closer, ongoing relationships with patients, carers, providers and the wider community